Active Bathing, Unit 11f Coln Park, Andoversford, Cheltenham, GL54 4HJ
  1. Definitions 'The Company' means Active Bathing. 'The Customer' means the person to whom the Company may agree to sell goods or services in accordance with the Company’s conditions of sale or that person’s agent. 'You' means any person using this website including a Customer. 'Goods' means articles or things or any part or parts of them to be provided by the Company in accordance. 'Services' means any work done by the Company on behalf of the customer

  2. General Your use of this website constitutes acceptance of these terms and conditions. If you disagree with any part of these terms and conditions you must not use this website.

  3. Use of Website You agree to use this site only for lawful purposes and in a manner which does not infringe the rights or restrict the use of the site by any third party. Active Bathing is a registered trademark. Material on the website is protected by copyright. You may view, download and print pages from the website subject to the restrictions set out below and elsewhere in these terms and conditions: You must not: Sell, rent or sub-license material from the website Edit or otherwise modify any material on the website Republish material from the website without the Company’s written permission

  4. Privacy Policy The Company has a Privacy Policy, details of which are published on this website.

  5. Errors and omissions The Company endeavours to ensure that the information on this website is correct. However, we do not warrant its completeness or accuracy. Nor do we commit to ensuring that the website remains available or the material on it is kept up to date. Although we endeavour to keep the website safe to use we cannot warrant that it is free of malicious third-party malware.

  6. Orders All orders are accepted and Goods or Services supplied subject to the Company’s express terms & conditions and, to the extent that the exclusion or restriction of liability may be prohibited by statute, all other conditions, warranties and representations, express or implied and statutory or otherwise, except as to title, are hereby excluded. Any order placed by a Customer shall constitute an offer to contract up on these express terms and conditions. All orders are subject to acceptance by the Company and to the Company’s ability to supply the Goods. Any prior confirmation by the Company shall be provisional. The Company reserves the right to charge a cancellation fee on any order that it has accepted and which is subsequently cancelled by the Customer. In the case of goods manufactured to order, this fee may be up to 100% of the order value. Goods manufactured to order are indicated on the website.

  7. Prices Catalogues, price lists and other advertising literature or material as used by the Company are intended only as an indication to price and range of Goods and Services offered and no prices or other particulars thereon shall be binding on the Company.

  8. Passing of risk and property a. Risk in the Goods shall pass to the Customer on delivery b. Title in the Goods shall be the Company’s until payment in full of all outstanding monies owed has been made by the Customer to the Company c. If payment in full is not made in accordance with the Company’s conditions of contract, the Company may require the customer to return the Goods forthwith and if the requirement is not immediately complied with the Company may be entitled at any time and without notice to retake possession of the whole or any part of the Goods (and for that purpose to enter the premises occupied by the Customer) without prejudice to any other remedy that may be available to the Company.

  9. Payment must be made in full for any order before supply of the Goods or Service to which the order relates. Payment by credit card will incur a charge of 2.5% of the payment amount. Payment by debit card will incur no charge.

  10. Despatch, service and installation Any times for despatch, service or installation are to be treated as estimates only and without prejudice. All despatch times are quoted from receipt of full order, including all information necessary to process the order. Carriage may be charged on all orders. In the event that the customer is not prepared to receive Goods when delivery of the Goods is attempted, the Company reserves the right either to invoice for the goods together with a charge for re-delivery or to resell the goods elsewhere.

  11. Returns Where Goods are marked on the website as made to order, the Company does not accept returns, except for faulty Goods. In the case of other Goods the Company will exchange or refund any Goods returned in perfect condition and in the original packaging within fourteen days. Any refund will not include postage and packing, or the Customer’s costs in returning the Goods. It is the responsibility of the Customer to determine the fitness of Goods for the Customer’s proposed purpose.

  12. Severability If and to the extent that any provision of the Company’s conditions of contract is illegal, void or unenforceable for any reason, then such provision or part thereof (as the case may be) shall be deemed to be severable from the remaining provisions or parts of the relevant provision (as the case may be) all of which remain in full force and effect

  13. Waiver The waiver by the Company of any breach of any term hereunder shall not prevent the subsequent enforcement of that term, and shall not be deemed a waiver of any subsequent breach

  14. Damages In no event shall the Company be liable for indirect or consequential damages. The Company disclaims all liability to the Customer for any losses or damage whether as a result of negligence or other tortious act by the Company, its employees or agents, or through any other cause.

  15. Assignment The Company may assign, transfer or sub-contract our rights and obligations under these terms and conditions without notifying you or obtaining your consent. You agree not to assign or transfer this agreement or any of its rights herein without the prior written consent of the Company.

  16. Receipt of Goods The condition of all Goods should be checked at the time of delivery. All Goods must be signed for. Claims for shortages or damaged Goods must be marked on the carrier delivery note at the time of delivery, or marked 'unchecked' on the carrier delivery note and made within 72 hours of delivery or they will not be entertained. Claims for Goods signed for as 'In good condition' will not be entertained.

  17. Guarantee All Goods are fully guaranteed against manufacturing defect for twelve months from date of supply.


Services we provide:

  • Free no-obligation quotations
  • Free technical support & staff training
  • Free warranty on all products
  • Free room design
  • In-house installation and servicing teams